Cancellation policy

Rates and Price Variations: We reserve the right to vary prices and rates in the event of changes in exchange rates or price rises made by wholesalers or other suppliers. If the cost of any service increases due to exchange rate fluctuations, price increases, tax changes or any other reason, you are required to pay the increase when notified by us or you may cancel the booking which may result in cancellation fees. We are not liable in any way if any increase occurs. Rates quoted are appropriate to the particular product at the time of quoting and these rates may change prior to the travel date. All prices are subject to availability and can be withdrawn or varied without notice.

Final Payment: Final payment must be paid immediately when requested prior to travel date. No vouchers will be issued until final payment is received in our office. Final payment conditions for certain air, Car, Hotel and tour products may vary, and these are shown on the individual pages. We will advise you in writing of these conditions at the time of booking. Please note the final payment may vary from the original booking price or quote if the product is subject to exchange rate fluctuations or price rises by wholesalers or other suppliers.

Card Fees: Please note that a card fee will be applied automatically to credit card payment amounts:

This fee covers a range of costs associated with processing bookings paid for by credit card including the merchant fees of the various credit card companies, payment processing costs, administration costs, the cost of maintaining IT systems used for payment security to minimise credit card fraud, credit card chargebacks and associated fees.

Payments made by cheque or direct deposit do not attract any fees.

ADM POLICY: Any ADM arising due to the below mentioned reasons will have to be borne by the Travel Partner

GDS Misuse: Fictitious Names or Fake Name Like Test Names / Wrong Names

Duplicate Bookings

Churning for same segment / Flight / Date

Hold Bookings must be released or issued before Time Limit to avoid Agent Debit Memo (ADM)

In Case the Booking is aborted at the time of Hold or Booking - Please dont issue tickets multiple times, Please contact our call centre for further action - ADM's will be borne by the agent if not guided by this policy

Payment Processing Terms & Conditions: By providing your credit card details and accepting our Terms & Conditions, you authorise babagrp to arrange for funds to be debit ed from your nominated credit card, in accordance with the terms & conditions of the Direct Debit Request Service Agreement as amended from time to time.

Your bank or credit card provider may apply currency conversion fees. Credit Cards are required to secure bookings if you are travelling within 14 days.

Standard Cancellation Policy:

Cancellation with in 12 Hours of Scheduled Departure Time must be cancelled with the Airline directly, Babagrp pvt ltd will not be liable in any way if the passenger is No Show.

All Bookings cancelled may attract charges levied by airlines.

Cancellations must be in the form of Amendment on the portal. If a credit has been approved it is valid for 6 months from the date the cancellation was made.

Flight Cancellation Policy:

o Flights booked on this website are governed by the terms and conditions of the airfare you purchased and are determined by the Airline (not Babagrp pvt ltd).
o In most cases, airfares are fully non-refundable and non-transferable.
o Airline charges or part or full cancellation fees may apply to your particular airfare.
o A Travel Consultant will help you wherever possible within these terms and conditions

Special Cancellation Conditions: Certain air,car,hotel and tour products will apply additional cancellation charges. These cancellation conditions and costs are located under the pricing on the individual pages and will be clearly advised to you in writing at time of booking.

Amendment Fees: Any amendments made to confirmed bookings will incur a fee; The fees are charged per amendment. This is in addition to any fees that may be levied by the supplier or airline.